Privacy Policy

Gisborne Peak Wines (ABN 31 694 871 862), 69 Short Road, Gisborne VIC 3437, Australia, respects your privacy and handles personal information in line with Australian privacy law.

What we collect

When you book, enquire or stay with us, we may collect your name, email, phone number, booking details, arrival time, any special requests or dietary requirements, and payment information.

How we use it

We use your information to manage your booking, send check-in details, provide your stay, process payments, respond to enquiries and, if you agree, send occasional offers. You can unsubscribe at any time.

Payments

Card payments are processed securely by our payment provider. We do not store your full card details.

Who we share it with

We only share your information with service providers who help us run our business, such as our booking system, payment provider and booking platforms you book through, or where required by law. We do not sell your personal information.

Storage and security

We take reasonable steps to keep your information secure and only keep it for as long as needed.

Your rights

You can ask to access or correct your personal information, or make a privacy complaint, by contacting us.

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info@gisbornepeakwines.com.au | 0456 946 445